Corrections Policy
Accuracy matters, especially for money. If you spot a mistake in a calculator, a figure, or an article, please tell us — we take corrections seriously and act on them quickly.
What counts as an error
- A rate, threshold, bracket, allowance or limit that is out of date or does not match the official source.
- A calculation that produces a result you believe is wrong.
- A factual mistake or unclear explanation in an article or FAQ.
- A broken tool, a typo, or a link that does not work.
How to report it
Email us at our contact form, or use our contact page. To help us fix it fast, please include:
- The page or calculator (a link is ideal).
- What you expected, and what you saw instead.
- The figures you entered, if it relates to a calculation.
- The official source you are referring to, if you have one.
How we handle corrections
- We acknowledge. We aim to reply within two business days.
- We verify. We check the report against the responsible official source.
- We fix at the source. Because our figures come from a central parameter store, a corrected value updates everywhere it is used — every affected calculator, in every country and language.
- We record why. When we change a value we note the reason and the date, which is shown in the “Data sources & parameters” section on the tool page.
Significant corrections
Most fixes are small and routine. Where a correction could have materially changed a result — for example an out-of-date tax threshold — we update the figure promptly and, where appropriate, note the change so the record is transparent.
A note on scope
Our calculators provide general information and estimates, not personal financial advice. Some differences between a result and your own situation are expected, because a general tool cannot capture every personal detail. If in doubt, confirm the figures with the relevant authority or a qualified professional. You can read more about our process in our Editorial policy.